Frequently Asked Questions
Everything you need to know about shopping for authentic Nalli silks.
How do I know if my Nalli saree is authentic?
Every Nalli saree comes with a legacy of trust. Look for the Silk Mark label and our official brand tags which guarantee the purity of the silk and the authenticity of the zari used.
Do you offer international shipping?
Yes, we ship our sarees globally. Delivery times vary by location, typically ranging from 7 to 15 business days for international orders, depending on customs clearance.
Can I get the blouse stitched or have the fall/pico done?
We offer value-added services including fall/pico stitching and custom blouse tailoring. You can select these options on the product page before adding the item to your cart.
What is your return and exchange policy?
We accept returns for domestic orders within 7 days of delivery, provided the saree is unused and the tags are intact. Please note that customized products like stitched blouses are not eligible for return.
How should I care for my silk saree?
To maintain the luster and longevity of your silk, we recommend dry cleaning only. Store your sarees in a cool, dry place wrapped in a muslin cloth to allow the fabric to breathe.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. For international customers, we support payments via PayPal and major international credit cards.